Privacy policy

PRIVACY POLICY


This Privacy Policy represents Jaco TV Shopping’s commitment to protecting all personal data or information of users of the jaco.co.id, k-walk.co.id and kwalk.sg website.

This Privacy Policy (along with the terms of use of the Jaco TV Shopping website as stated in the Terms & Conditions (link) and other information provided on the site) establishes the basis for obtaining, collecting, processing, displaying, disclosing, and/or managing in any form the data or information you provide to Jaco TV Shopping, including your personal data, whether during registration on the site, when accessing the site, or when using services on the site (hereinafter referred to as “data”).

By accessing and/or using the services of Jaco TV Shopping, you declare that all data you provide is accurate and valid, and you grant consent to Jaco TV Shopping to obtain, collect, store, manage, and use such data as stated in this Privacy Policy and in Jaco TV Shopping’s Terms and Conditions.


POLICY AND PRIVACY


  1. Jaco TV Shopping collects your data for the purpose of processing transactions, managing and facilitating the use of the site, and for other purposes permitted by applicable laws and regulations.
  2. All personal information you provide to Jaco TV Shopping will only be used and protected by Jaco TV Shopping. The information you provide will be limited to purposes related to Jaco TV Shopping and not for any other purpose.
  3. Jaco TV Shopping places great importance on customer security and privacy. The protection of customer data and information is a priority to maintain your trust in Jaco TV Shopping.
  4. Jaco TV Shopping will only use your data and information as stated in this Privacy Policy.
  5. Jaco TV Shopping will only collect and use your information in connection with transactions with Jaco TV Shopping.
  6. Jaco TV Shopping will only store your private information for as long as required by law or as long as it remains relevant to the purpose for which it was collected.


Collection of Personal Information


  1. Jaco TV Shopping does not share or sell customers’ personal information collected online to third parties.
  2. Personal information collected online is solely for Jaco TV Shopping’s internal purposes. The collected data includes:
    • Name
    • Shipping Address
    • Email Address
    • Phone Number


Use of Data


Jaco TV Shopping may use all or part of the data obtained and collected from you, as described in the previous section, for the following purposes:

  1. To verify and carry out financial transactions related to your purchases.
  2. To deliver the products you have purchased from the Jaco TV Shopping website.
  3. To provide you with information about product shipment and assistance from Jaco TV Shopping’s customer service team.
  4. To provide you with relevant product information.
  5. To process your orders and provide services and information offered through the Jaco TV Shopping site at your request.
  6. Jaco TV Shopping may provide your name and address to third parties for the purpose of delivering products to you, specifically to couriers for the delivery of your orders.
  7. To use the information obtained from you for research, analysis, product development, and testing to improve the safety and security of the services on the site, as well as to develop new features and products.
  8. Transactions you make through the Jaco TV Shopping site will be processed directly. You may only provide payment information to Jaco TV Shopping accurately, and you must promptly update any changes to your payment details with Jaco TV Shopping.
  9. Your order details will be stored and can be accessed directly by Jaco TV Shopping. You can access this information by logging into your account, where you can view your completed orders, pending orders, and orders to be shipped, as well as register your address details, bank details, and subscribed newsletters. You must treat personal data access as confidential and not provide it to unauthorized third parties. Jaco TV Shopping is not responsible for the misuse of your password.


Changes to the Privacy Policy


Jaco TV Shopping may change or update this Privacy Policy at any time. Jaco TV Shopping encourages you to carefully read and review this Privacy Policy page periodically to stay informed of any changes. By continuing to access and use the site’s services or other Jaco TV Shopping services, you are deemed to have accepted such changes to the Privacy Policy.

If you are dissatisfied with how Jaco TV Shopping handles your complaints or concerns, please do not hesitate to contact Jaco TV Shopping at support@jacotvs.com.

Jaco TV Shopping’s Rights – You understand and agree that Jaco TV Shopping has the right to disclose your personal information to any legal, regulatory, governmental, tax, law enforcement, or rights-owning authority if Jaco TV Shopping has reasonable grounds to believe that such disclosure is necessary to fulfill any obligation, requirement, or arrangement—whether voluntary or mandatory—as a result of orders, inspections, and/or requests from the relevant parties. To the extent permitted by applicable law, you agree not to bring any claims against Jaco TV Shopping for the disclosure of your personal information.